Apparel Returns Policy
You may return new, unworn items within 30 days of delivery for a refund (minus return shipping costs).
- Items returned with deodorant on them will have a $10 laundering charge deducted from the refund.
- Returns initiated after 30 days will result in a store credit.
- If you are requesting an exchange, please include that information with your return package.
- To initiate a return or exchange, please email firstname.lastname@example.org and request a return authorization.
You should expect to receive your refund within 2 weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return, and the time it takes your bank to process our refund request.
Refunds to your original form of payment (minus shipping costs*) are applied for new, unworn items received within 30 days of delivery.
*A $5 shipping charge will be subtracted from your refund for apparel returns using our return label.
*A $10 shipping charge will be subtracted from your refund for shoe returns using our return label.
Return shipping charges will be waived for all exchanges and returns opting for store credit.
As a small business, we would appreciate the opportunity to serve you again! Request a store credit instead of a refund and we will add $5 to your refund amount!
To initiate a return or exchange, please email email@example.com and request a return authorization.
Tee Box Policy
We do not accept returns on Tee Box subscription boxes or gift boxes — all sales are final. Boxes returned to us will not be eligible for a refund. Size exchanges for Tee Box apparel can be requested by filling out this form: Tee Box Size Exchanges
Non-Tee Box items are typically shipped within 1-2 business days of receiving your order. Most orders are shipped using USPS, with heavier orders being shipped via UPS.
Tee Boxes (subscription boxes) are shipped during the first week of every month. Boxes purchased after the 15th of the month will ship as part of the following month's subscription.
Your tracking number will be sent via system message as soon as it's available.